WEBSITE PRIVACY POLICY
Effective Date: February 13, 2026
Last Updated: February 10, 2026
Welcome to RightWay Tax Relief Group (“Company,” “we,” “us,” or “our”), accessible at https://rightwaytaxrelief.com
(the “Website”).
RightWay Tax Relief Group is committed to protecting your privacy and safeguarding the personal information you provide to us. This Privacy Policy explains how we collect, use, protect, and disclose personal information when you use our Website and related online services (collectively, the “Services”).
This Privacy Policy applies only to users located in the United States.
By accessing or using our Website or Services, you agree to this Privacy Policy.
1. INFORMATION WE COLLECT
1.1 Information You Provide Voluntarily
We may collect personal information that you voluntarily provide, including but not limited to:
Full name
Email address
Mobile phone number
Mailing address
Information regarding your tax situation (as voluntarily disclosed)
Appointment or consultation details
Information submitted through forms, surveys, chat, or bookings
Providing personal information is voluntary; however, certain services may not be available without it.
1.2 Automatically Collected Information
When you visit our Website, we may automatically collect certain non-personal information such as:
IP address
Browser type and version
Device type and operating system
Pages viewed and time spent on pages
Referring and exit URLs
Approximate location derived from IP address
This information is used for analytics, website optimization, fraud prevention, and security purposes.
1.3 Cookies & Tracking Technologies
RightWay Tax Relief Group uses cookies, pixels, and similar tracking technologies to improve your experience and better understand how our Services are used.
These technologies help us:
Remember user preferences
Analyze website performance and usage trends
Deliver relevant content and advertisements (including remarketing campaigns through platforms such as Google)
Maintain website security
Types of Cookies Used:
Essential Cookies – Necessary for basic website functionality
Analytics Cookies – Help us understand user behavior and site performance
Advertising / Remarketing Cookies – Used for targeted advertising
You may disable cookies through your browser settings. Disabling cookies may impact certain Website functionality.
By continuing to use our Website, you consent to our use of cookies as described in this section.
2. HOW WE USE YOUR INFORMATION
We use collected information solely to:
Provide tax relief, consultation, and case management services
Respond to inquiries and provide customer support
Schedule and manage appointments
Send transactional communications
Send marketing communications in compliance with U.S. law
Improve website functionality and user experience
Comply with legal and regulatory obligations
We do not sell, rent, or trade your personal information.
3. CONFIDENTIALITY OF TAX INFORMATION
We handle all information you provide with the utmost confidentiality to the fullest extent permitted by law.
Your personal information is shared only with authorized members of our firm who require the information to perform the services you have engaged us for.
We do not disclose your personal information to anyone outside our firm without your express written consent, unless required by law.
If a third party (such as a lender or financial institution) requests information about your tax matters, we will require your written authorization before responding.
Important Disclosure Regarding Privilege
Information shared during tax preparation or tax consultation interviews is confidential but not protected from the IRS.
Advisor-client privilege applies only to non-criminal tax advice related to matters before the IRS or non-criminal federal tax proceedings.
Tax return preparation services are not covered by advisor-client privilege.
If you believe your matter requires protected legal communications, you should notify us so we can discuss whether consultation with a licensed attorney is appropriate.
4. EMAIL MARKETING COMPLIANCE
If you provide your email address, we may send:
Transactional emails (case updates, appointment confirmations)
Promotional emails (where legally permitted)
All marketing emails include a clear unsubscribe option.
Opting out of promotional emails does not prevent delivery of necessary transactional communications.
5. TEXT / SMS MESSAGING POLICY (A2P / TCPA / CTIA COMPLIANT)
5.1 Program Description
If you opt in, you may receive text messages from RightWay Tax Relief Group including:
Appointment confirmations and reminders
Case updates
Service-related notifications
Promotional or educational content (only with explicit consent)
5.2 Consent
By providing your mobile number and affirmatively opting in, you provide express written consent to receive text messages from us. Consent is not a condition of purchase and is collected through a clear, unchecked opt-in mechanism.
5.3 Message Frequency
Message frequency varies depending on your interaction with our Services.
5.4 Fees
Message and data rates may apply depending on your carrier plan.
5.5 Opt-Out
You may opt out at any time by replying STOP or UNSUBSCRIBE.
You will receive one final confirmation message after opting out.
5.6 Help
5.7 Mobile Information Sharing
No mobile information (including phone numbers, SMS opt-in data, or consent records) will be shared with third parties or affiliates for marketing or promotional purposes.
SMS opt-in data and consent will never be shared.
6. LIMITED SHARING WITH SERVICE PROVIDERS
We may share personal information with trusted service providers solely to operate our business (such as CRM systems, SMS platforms, hosting providers, analytics services).
These providers are contractually obligated to protect your information and may not use it for their own marketing purposes.
7. THIRD-PARTY LINKS
Our Website may contain links to third-party websites. We are not responsible for their privacy practices or content.
8. DATA SECURITY
We implement reasonable administrative, technical, and physical safeguards to protect personal information from unauthorized access, misuse, or disclosure.
However, no system can be guaranteed to be completely secure.
9. DATA RETENTION
We retain personal information only as long as necessary to:
Provide requested services
Comply with legal obligations
Resolve disputes
Enforce agreements
10. CHILDREN’S PRIVACY (COPPA)
Our Website and Services are not directed to children under 13 years of age. We do not knowingly collect personal information from children under 13.
11. CHANGES TO THIS PRIVACY POLICY
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated Effective Date.
12. CONTACT US
RightWay Tax Relief Group
Website: https://rightwaytaxrelief.com
Email: [email protected]
Phone: 805-500-2007